This single line deserves to be repeated over and over again.
"Their understanding of what is best may not match our own. In fact, by default, it rarely does."
It's not just about "setting right expectations", it's also showing what those expectations look like. And again, it's rarely met. Thing is, that's ok. What are we going to do about it is more important.
One hundred percent, Dusko. It's so easy to overlook this. Hence the subtitle of this post (which was one of my mantras as an engineering leader: make the implicit explicit).
Just felt like leaving a note, it was a great article.
My favourite line was "Everyone is trying to do their best, yet most never had the chance to see greatness.".
Thank you, Lars! Glad you felt like leaving a note—and acted on it. :)
This single line deserves to be repeated over and over again.
"Their understanding of what is best may not match our own. In fact, by default, it rarely does."
It's not just about "setting right expectations", it's also showing what those expectations look like. And again, it's rarely met. Thing is, that's ok. What are we going to do about it is more important.
One hundred percent, Dusko. It's so easy to overlook this. Hence the subtitle of this post (which was one of my mantras as an engineering leader: make the implicit explicit).